We can ship to virtually any address within the contiguous U.S. for free. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. If your desired shipping method is not posted online, or to get a quote for shipping a chair outside the contiguous US please contact our Sales team for rates and availability.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
*Shipments to APO/FPO/DPO address's will be charged a freight surcharge.
30-Day Return Guarantee
Customer satisfaction is our top priority. If you're not satisfied with your purchase, you may return or exchange the item within 30 days of receipt as long as the item is returned in new, unused and resalable condition, in its original packaging. Select items may be subject to restocking and shipping fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.